About Us

At United Foundation, we are dedicated to facilitating a space for our participants to call home in our Vertical Villages and accommodation options to create a thriving community. We offer independent living opportunities that provide tailored apartment accommodation that empower people to live their lifestyle of choice.

About the Role

The Senior Support Worker supports participants with complex trauma and psycho-social needs. You’ll work closely with the Service Leader to keep day-to-day operations running smoothly and ensure high-quality, person-centred support.

You’ll guide the team through role modelling, coaching and supervision, while working with external care teams and families to help participants build daily living skills, engage in community, and improve their overall wellbeing.

• Work closely with the Service Leader to manage daily operations in our Vertical Village

• Provide support with daily living skills and community activities (housekeeping, personal hygiene, medication support, transport)

• Stay across participant needs, care plans and any updates

• Promote community inclusion and support participants to build relationships and interests

• Work AM and PM shifts on a rotating roster (including weekends and public holidays)

• Work with clinical teams, complete required training, and follow all treatment plans

• Provide guidance, coaching and support to mental health support workers

About You

• Minimum 3 years’ experience supporting people with complex mental health needs

• Minimum Diploma in Disability, Mental health, or other related fields

• Previous experience in coaching or mentoring support workers is highly desirable

• Passion for helping participants engage in meaningful and community-based activities

• Strong understanding of professional boundaries and restrictive practices

• Able to set priorities, manage time, and work under pressure with minimal supervision

• Effective written and verbal communication, including clear case notes

• Strong interpersonal skills to work both autonomously and within a diverse team

Why Join Us?

• Collaborative team: Work with people who care about making a difference

• Development opportunities: Ongoing training and clear pathways to grow

• Meaningful impact: Your work directly improves lives and strengthens community

If you’re committed to quality support and want to play a key role in helping people live well and independently, we’d love to hear from you. Apply today and take the next step in your career with United Foundation.